About your order
All pieces are handmade to order. It can take between 3 – 7 working days before your order is dispatched. If you need your order by a specific date please contact me before ordering and I will let you know if this is possible.
Standard delivery charge for UK orders is £1.50. Orders are sent with Royal Mail first class and should only take a day or two to arrive once it has been sent. You will receive a shipping notification by email to let you know when your order has been sent.
In rare cases it can take a bit longer (especially during busy times of the year such as Christmas) If your order hasn’t arrived within 10 days please get in touch. If you would like your order to be trackable please contact me before ordering and I will adjust the postage cost for you.
International delivery will cost £2.50. Orders are sent with Royal Mail Airmail and will take between 5 – 14 days to reach you. You will receive a shipping notification by email to let you know once your order has been sent.
If your order hasn’t arrived within 20 days please contact me. If you would like your order to be trackable please contact me before ordering and I can adjust the postage cost for you. Please note that International orders may be subject to customs charges out of my control.
If you should wish to return an item please get in touch using the contact page and let me know your name, order number and reason for wanting to return the item. I will then let you know the return address and will arrange a refund for you (excluding delivery fees).
The item will need to be returned to me within 7 days in it’s original, unworn condition.
For hygiene reasons I am unable to accept returns on earrings.
Please retain your PayPal confirmation email as this acts as your receipt.
Your order will come beautifully packaged. I will happily include a message for a gift recipient upon request.